bd977 Privacy Policy

Our Privacy Commitments

1. Introduction

bd977 ("we", "our", "us") operates the online gaming and sports betting platform available at bd977.bio. We respect the privacy of every individual who uses our platform and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, the purposes for which it is processed, and the measures we take to keep it safe.

This policy applies to all registered users and visitors of bd977, including players based in Dhaka, Chittagong, Sylhet, Khulna, and all other regions of Bangladesh. By continuing to use our platform after reviewing this document, you acknowledge that you have read, understood, and agreed to the practices described herein.

2. Information We Collect

We collect information necessary to provide a secure, functional, and personalised gaming experience. The categories of data we collect include the following:

Information You Provide Directly

• Full name, date of birth, and nationality — used for identity verification and age compliance (21+ requirement).
• Email address and mobile number — used for account management and two-factor authentication.
• Residential address — required for regulatory compliance and identity verification purposes.
• Financial account details — including bKash, Nagad, Rocket, Upay, or bank account numbers shared during deposit or withdrawal transactions.
• Identity documents — such as National ID (NID), passport, or driver's licence, when submitted for KYC verification.

Information Collected Automatically

• Device and browser data — including IP address, device type, operating system, and browser version, collected to detect fraudulent or suspicious activity.
• Session data and gameplay logs — including game history, bet amounts, wagering patterns, and session duration, used for account security and responsible gaming monitoring.
• Cookies and similar tracking technologies — see our dedicated Cookies section below for full details.

3. How We Use Your Information

The personal data we collect from bd977 users is processed strictly for legitimate operational, security, and compliance purposes. Specifically, we use your information to:

• Create and manage your bd977 account, verify your identity, and ensure you meet the minimum age requirement (21+).
• Process deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported Bangladeshi payment channels.
• Provide customer support, investigate complaints, and resolve account-related disputes in a timely manner.
• Detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activities that could harm our players or the platform.
• Personalise your gaming experience by recommending cricket betting markets, slots, live casino games, and promotions relevant to your interests and play history.
• Comply with applicable legal obligations, respond to lawful requests from regulatory authorities, and fulfil our responsible gaming commitments.

4. Cookies and Tracking Technologies

bd977 uses cookies — small text files stored on your device — to deliver a seamless, personalised experience on our platform. Cookies help us remember your login preferences, maintain session security, and analyse how users interact with our site.

We use the following types of cookies on the bd977 platform:

• Essential cookies — strictly required for the platform to function, including session management and fraud prevention. These cannot be disabled.
• Analytics cookies — used to understand aggregated usage patterns, identify popular games such as cricket betting and slots, and improve overall site performance. No personally identifiable information is included in analytics reports.
• Preference cookies — store your selected language, region, and display settings so the platform feels consistent every time you return.

5. Sharing of Your Information

bd977 does not sell, trade, or transfer your personal information to third parties for marketing or commercial gain. We may share limited data with trusted third parties only in the following circumstances:

• Payment processors — we share the minimum required financial data with our authorised payment partners including bKash, Nagad, Rocket, Upay, and partner banks to complete your transactions securely.
• Technology service providers — including game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, who may receive pseudonymised gameplay data necessary to operate their games on our platform.
• Legal and regulatory authorities — we may disclose personal data when required to do so by law, or in response to a valid legal process such as a court order or official regulatory inquiry.
• Fraud prevention and security partners — anonymised or pseudonymised data may be shared with security service providers solely for the purpose of detecting and preventing fraudulent activity on the platform.

All third-party service providers engaged by bd977 are contractually required to handle your data in accordance with applicable data protection standards and to use it solely for the purposes for which it was shared.

6. Data Security

bd977 implements a range of industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security framework includes SSL/TLS encryption for all data transmitted between your device and our servers, firewall protection, intrusion detection systems, and regular security audits.

While we take all reasonable precautions to safeguard your data, it is important to note that no method of electronic transmission or digital storage is completely infallible. We therefore encourage all bd977 users to protect their account credentials, use strong and unique passwords, enable any available two-factor authentication options, and log out of their account when using shared or public devices.

7. Data Retention

bd977 retains your personal data only for as long as it is necessary to fulfil the purposes described in this policy, or as required by applicable legal, regulatory, and accounting obligations. Account data is typically retained for the duration of your active relationship with bd977, and for a reasonable period thereafter as required for dispute resolution, fraud investigation, or regulatory compliance. When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures. You may contact our support team at [email protected] to enquire about the retention period applicable to specific categories of your data.

8. Your Rights

As a user of bd977, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our privacy team at [email protected] with a clear description of your request and proof of your identity:

• Right of access — you may request a copy of the personal data we hold about you, along with details of how it is being processed.
• Right to rectification — if any personal information we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to erasure — you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we are required to fulfil.
• Right to restriction — in certain circumstances, you may request that we temporarily suspend the processing of your personal data while a dispute or verification is pending.
• Right to object — you have the right to object to the processing of your personal data for direct marketing purposes at any time, and we will honour that request without delay.

We will respond to all verified data rights requests within a reasonable timeframe. Please note that in some cases we may be required to retain certain data despite a deletion or restriction request, where such retention is mandated by law or necessary for the resolution of an active dispute.

9. Third-Party Payment Processors

When you make a deposit or request a withdrawal on bd977, your transaction is processed through trusted payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These payment service providers operate under their own independently maintained privacy policies and security frameworks, which govern how they handle any financial data transmitted to them in the course of processing your transaction.

bd977 is not responsible for the privacy practices or data security measures of third-party payment processors. We recommend that you review the privacy policy of any payment provider you choose to use when transacting on our platform.

10. Age Restriction

bd977 is strictly an adults-only platform. Our services are exclusively available to individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data belonging to persons under the age of 21. During the account registration and KYC verification process, we verify that each applicant meets this age threshold. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will promptly delete that data and close the associated account. Parents and guardians are encouraged to implement appropriate parental controls on shared devices to prevent underage access to online gaming platforms.

11. Changes to This Privacy Policy

bd977 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, we will update the "Last Updated" date displayed at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of bd977 following the posting of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.